Set up your call center with Aircall

Set up your call center with Aircall
Aircall

Aircall is a comprehensive phone support application designed for businesses of all sizes. It helps you set up and handle your company’s phone support in a simple and collaborative way using existing devices in no more than only 3 min. You can pick phone number from anywhere across the world, cascade phone calls across your team and let people make and take calls from any number and on any device whether they are at home, at the office or on-the-go.

With Aircall, you can get rid of the pain of inconvenient rigid desk-phone system with a simple solution to make the teamwork more effective and won’t lose even a single business opportunity.

Aircall enables you to set up a phone support in just a couple of minutes. It lets you get any number you require from any country and ensure that all calls are properly attended. You don’t need to install any hardware. All you need your team members to download the app and then start making and taking calls instantly. With Aircall, you can make your team work faster on calls with shared call activity feeds and let them comment and collaborate as well.

With Aircall, you can get closer to the customers by getting local numbers in the countries where you operate. You won’t miss any call as you can cascade the calls across the team. You can also monitor call activities easily. Since it can be run on any device, you can make and take calls on any device you have. Just make use of Aircall app to manage the calls on your desktop or laptop. You can also forward them to your cell phone when you’re not in the table.

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Key Features

Local phone numbers in 30+ countries
Queuing
Manage multiple numbers and users in one place
Working hours per user
Forward to cell phones
Custom music and messages
Call transfer
Voicemail by email
Mac & Web App for each user
Shared team activity feed
Shared contacts
Rock-bottom outbound call prices
Analytics
Shared Call inbox
Click-to-call
Call from any number
Call Cascading
Real time modifications
Unlimited concurrent calls
Desktop notifications

Specifications

Intended Users : Freelancers, Mid Size Business, Non Profits, Public Administrations, Small Business

Devices Supported : Mac, Windows, Web-based

Supported Countries : Asia, Australia, Brazil, Canada, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom, United States

Supported Languages : English, French

Support Options : Online Support, Phone Support

Pricing

Premium Plan : $30.00/month (billed annually)
Enterprise Plan : $50.00/month (billed annually)
Pricing model : Subscription
Free Trial : Available

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Raihan
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